Shipping Policy
At Memofur, we work to ensure you receive your orders safely and on time. Below, we explain how we manage shipments, estimated delivery times, and applicable conditions.
We ship to:
- Spain (Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla)
- European Union
- Other international destinations (check availability)
⏱️ Delivery times
Our products are shipped directly from our international warehouses, allowing us to offer competitive prices and a wide variety. Estimated delivery times are:
| Destination | Estimated time |
| Mainland Spain | 5–10 Business Days
| Islands and Autonomous Cities | 7-10 Business Days
| European Union | 7–12 Business Days
| International | 7-15 Business Days
These delivery times are approximate and may vary due to customs, holidays, or logistical circumstances.
Shipping costs
- Standard Shipping: Free and Insured
- Express Shipping: Fixed cost of 1.99 Euros
International Shipping: A fixed cost of 2.99 Euros will be applied.
Order tracking
Once your order is processed, you'll receive an email with the tracking number and a link to track your package in real time.
Customs and taxes
In some countries, orders may be subject to customs fees or local taxes. These costs are the customer's responsibility and vary depending on the legislation in each country.
Exceptional delays
Although we work with reliable logistics providers, delays may occur due to reasons beyond Memofur's control (strikes, weather conditions, customs congestion, etc.). In these cases, we will keep you informed and do everything possible to expedite delivery.